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Our Jan/Feb 2010 theme is Creating Culture. Colleen Barrett, President Emeritus of Southwest Airlines, shares why they have the most caring employees: it’s because they put employees first. Tony Hsieh’s goal is to get customers to associate the Zappos.com brand with the absolute best service.

Network Marketing Magazine

Available on Newsstands January 2nd. Find a book store near you.

Networking Times Highlights

LEADOFF
The Pie Lady - Josephine Gross, Ph.D.
Culture is the glue that holds communities and businesses together.

THE CLOSE
Who Gets In - John David Mann
What if we threw out the "three foot rule" and started holding a higher standard?

REVIEWS
Spontaneous Evolution - By Bruce H.Lipton, Ph.D. and Steve Bhaerman, reviewed by Josephine Gross, Ph.D.

EXECUTIVE SUMMARIES
Executive Summaries -
Overviews of each article in this issue.Perspectives



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"Network Marketing Is..."


Lead Story:
A Company in Love
Subscriber Only

Colleen Barrett | Lead Story

Colleen Barrett likes to say that her qualification for becoming the president of Southwest Airlines was that she was a legal secretary with an Associate's degree. In 1967 she began working for a lawyer named Herb Kelleher in his San Antonio law firm—one of whose clients had started a little a...read more



NT Interview:
The Best Service in the World
Subscriber Only Tony Hsieh | NT Interview
Tony Hsieh joined Zappos in 1999, just three months after the company started. Within a few years, they developed a company culture focused on ensuring that every customer interaction results in customer delight. Building a huge word-of-mouth reputation among their legion of devoted customers, Zappo...read more


Master Networker:
Blessed to Be a Blessing
Subscriber Only Rose Marie Glenn | Rose Marie Glenn
Rose Marie Glenn is a mother of seven, a grandmother of nine and a great-grandmother of one—so far. Born to an American father and an Asian mother, she grew up in the Philippine where she lives today. She is also a seven-figure income earner in a large network marketing company that operates in the Pacific Rim. Deathly afraid of talking to people when she started, today she runs a global business spanning thirty-two countries. Partnering with God, says Rose Marie, is what enabled her to manifest her dreams and reach her destination.
FREE Training Seminar Master Prospecting and Recruiting Sequentially

Dale Calvert

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YES Is the Destination, NO Is How You Get There
Richard Fenton and Andrea Waltz
What happens when two professional speakers find themselves with too much time on their hands? After some serious brainstorming, we decided on our next big Go for No project: We decided to make a movie!

Were not talking about a big-budget Hollywood movie, or even a movie like The Secret. We decided to make a personal development, documentary-style video, starring 58 top performers in a variety of industries, sharing their thoughts, beliefs and strategies when it comes to hearing NO and dealing with failure and rejection.

We wanted to create an up-close-and-personal documentary that captured top performers in casual settings (for example, we interviewed...


Sequential and Systematic Learning for Network Marketers
Dale Calvert
Human beings learn two ways: through repetition and emotion.

Can you finish these sentences? Where is the ________? Who shot __________? I shot _____________? I can not believe I ate the whole ___________.

Depending on your age, many of you would answer: Where is the BEEF? Who shot JR? I shot the SHERIFF. I can not believe I ate the whole THING.

The above statements are advertising slogans, a song and a TV promotion that were pounded into the subconscious mind of America during their time.

How many times have you been driving down the road hearing a song you have not heard in years, but you know every note, every word, every beat?

Why does this happen? Because through repetition that song was programmed into your mind. You will remember it for the rest of your life and it will never...

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