Tuesday March 16, 2010                  

Installation Instructions
for the Web Conference Software


To install the software, first be sure that you have already signed up for a web seminar. Click here for a listing of available seminars.

Next, go to your Class List page (Click here or click on the "UNIVERSITY" link on the very top navigation bar, then click on the link "Which Classes Am I Signed Up For"). You will be prompted to log in with your email address and password if you are not already.

On your Class List page, you will see a listing for the web seminar and it should include a button that reads "Enter Test Room" or "Enter Meeting Room." Either button will install the web conference software and enter you into the test room or the actual meeting room.

Make sure that you click YES when installing the Simple Sofware chat program. From there, it will automatically install and load up the conference room for you. So sit back and relax until it pops up. Afterwards, you may need to adjust your sound settings to hear the presentation.

System requirements:
Win 2000, XP
Microsoft Internet Explorer 6.0
256 MB of RAM Memory
10 MB of Hard Drive Space on C: drive
Speakers
56.6 Kbps Dial-up or better Internet Access

Note: Not available for Macintosh users at present.
Note: If your default web browser is anything other than Microsoft Internet Explorer, please cut and paste the web address below into an Internet Explorer Window.
http://www.networkingtimes.com/university/web_conference.php

Installation Tips:

  1. Reboot computer prior to installation.
  2. Do not have any multimedia software (i.e. MS Media Player, Real Player, Quick Time, etc) running before or during the installation. If you ran any kind of multimedia software which uses your speakers, it is strongly recommended that you first reboot your computer.
  3. If for some reason, the web conference software does not install properly or the installed software does not run, visit the following link to remove it: Uninstall . Next, reboot your computer and try the installation link once more.
  4. You only need to install the software once. It will be installed when you try to enter the conference room. The conference doorway is accessible here

Please log in during the 2 days in advance to ensure that the web conference software can be properly installed and that your speakers are properly set to work with the software. For technical and installation support, please use Voxwire's customer service contact form - Click Here. For support regarding class registrations, you can e-mail support@networkingtimes.com or call toll free 1-866-343-4005 2 hours before the web seminar.

For more information about Voxwire software, please visit http://www.voxwire.com and for system requirments and installation http://www.voxwire.com/products/sysreqs.html

TroubleShooting:

    "Unable to Launch" Error
    If this error appears while you are trying to enter the meeting room, you need to clear the cache in your Internet Explorer browser. First uninstall the chat software. Second, go to the menu screen on the top of your IE browser and click on Tools and the select Internet Options... In the middle section wheere it says "Temporary Internet files," click on the button that says Delete Files... and then OK. This will remove your cache. Now close all your internet browers windows, then enter the class as you would have before.
    Nothing Happens
    You need to disable any firewall software or pop-up blockers that you are running while installing the chat software.

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