LEADOFF
Hermaphrodite

Josephine Gross, Ph.D.
True leaders balance feminine and masculine qualities within themselves and within their organizations. Among its many gifts, our business offers us the opportunity to be the follower and the leader, the nurturer and the implementer, the listener and the speaker.

LEADERSHIP
The Peter Principle
Orrin Woodward
The Peter Principle teaches that in a hierarchy, members are promoted continuously until they reach a position at which they are no longer competent, and there they remain, unable to earn further promotions. Originally developed for the corporate world, this principle applies perfectly to the leadership challenges in network marketing.

TRAVEL REPORT
The Three-Year Plan
Art Jonak
The idea of investing an hour a day for three years to build a retirement income through network marketing is appealing to many people, yet most don't take action. Why not? Because they doubt it will work. To help you overcome your doubts and build up your belief, our business encourages you along the way by letting you earn while you learn.

PROSPECTING
Make It About Them
Julie Anne Jones
As a networker, your most important task is building relationships. You do this through supportive communication which makes others feel important and heard. Whether we like to admit it or not, it is human nature to think mostly about ourselves. Learn to shift your focus to the other person and for a limited time, forget about yourself.

PERSONAL GROWTH
Beyond Good and Bad
Srikumar S. Rao
No matter what happens to us in life, we tend to think of it as good or bad. Most of us tend to use the "bad" label much more often than the "good" label. If you refuse to burden yourself with the idea that what happens to you is bad, you won't need positive thinking and much of the stress in your life will simply disappear.

MARKETING
Blah Blah Blah

Terri Langhans, CSP
As a professional network marketer, you may be tempted to list the facts and features and logical reasons why your opportunity or products make such darn good sense. Resist the temptation and take heart—literally. There's something more powerful than logic to attract, win and retain customers and business partners, and that "something" is emotion.

NETWORKING
The Art of Conversation

Ivan Misner
The best way to entertain a new referral partner is to get him to talk about himself. Meanwhile, your goal in a networking event is to make yourself memorable without talking about yourself. Sounds paradoxical, doesn't it? But if you know how to do it, you will stand out from the crowd and people will want to know who you are and what you do.

PEOPLE BUSINESS
Gender Physics

Betty-Ann Heggie
In order to provide balanced, long-lasting leadership, we need to embrace our masculine and feminine energies. Masculine energy helps to develop a strategy and provides the courage to take action. Feminine energy focuses on developing relationships through empathy and compassion, inspiring people's commitment to the cause, which is necessary to drive the strategy forward.

PRESENTING
One Size Doesn't Fit All

Tom Hopkins
Nearly every trainer in network marketing will tell you that it's a numbers game, and to start looking for the next prospect as soon as the one in front of you says "no." While this may be good advice, you can multiply your effectiveness by developing different presentation styles and making sure you're using the right one in each situation.

COMMUNICATION
Before You Hit "Send"

Jean Kelley
Many email users unknowingly irritate clients and business partners with poor email etiquette. Avoid these five email transgressions: 1. Having sensitive conversations via email; 2. Using "Reply All" instead of "Reply"; 3. Using poor grammar and spelling; 4. Emailing complicated information; 5. Writing bad subject lines or not using subject lines.

THE CLOSE
You Are Not the Boss of Me

John David Mann
You are not your downline's boss. You don't hire them, can't fire them, and have no way to impel them to do what you want them to do. Yet, to the degree that you care about people and look out for their interests, you generate a field of moral authority that beckons them to follow.