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  CONTENTS >> COMMUNICATION   Jul/Aug 2010
 
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Before You Hit "Send"

Five Common Email Pet Peeves to Avoid

By Jean Kelley



Many email users unknowingly irritate clients and business partners with poor email etiquette. Avoid these five email transgressions: 1. Having sensitive conversations via email; 2. Using “Reply All” instead of “Reply”; 3. Using poor grammar and spelling; 4. Emailing complicated information; 5. Writing bad subject lines or not using subject lines.
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