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Contents
Jan/Feb 2010    
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barFEATURES

Colleen Barrett
Lead Story:
Colleen Barrett


Tony Hsieh
NT Interview:
Tony Hsieh


Rose Marie Glenn
Master Networker:
Rose Marie Glenn

Shawn Gray
Master Networker:
Shawn Gray

Matt and Johnna Parr
Master Networker:
Matt and Johnna Parr

LEAD STORYSubscriber Only
A Company in Love
Colleen Barrett likes to say that her qualification for becoming the president of Southwest Airlines was that she was a legal secretary with an Associate's degree. In 1967 she began working for a lawyer named Herb Kelleher in his San Antonio law firm—one of whose clients had started a little airline. After a series of brutal legal battles with a handful of other airlines, the little-engine-that-could airline emerged a bit bruised around the edges—and crystal clear on its purpose: they were going to be the airline that treated people right.

NT INTERVIEWSubscriber Only
The Best Service in the World
Tony Hsieh joined Zappos in 1999, just three months after the company started. Within a few years, they developed a company culture focused on ensuring that every customer interaction results in customer delight. Building a huge word-of-mouth reputation among their legion of devoted customers, Zappos grew from an idea to over $1 billion in annual gross sales. Today Tony runs a billion-dollar empire that has the culture and feel of a mom-and-pop store, where good things are happening and business is always fun.

MASTER NETWORKERSubscriber Only
Blessed to Be a Blessing
Rose Marie Glenn is a mother of seven, a grandmother of nine and a great-grandmother of one—so far. Born to an American father and an Asian mother, she grew up in the Philippine where she lives today. She is also a seven-figure income earner in a large network marketing company that operates in the Pacific Rim. Deathly afraid of talking to people when she started, today she runs a global business spanning thirty-two countries. Partnering with God, says Rose Marie, is what enabled her to manifest her dreams and reach her destination.

MASTER NETWORKERSubscriber Only
Welcome to China!
Shawn Gray is a network marketing leader focused on building a worldwide organization. He currently lives in Beijing with his wife and son, and is loving every minute of it. "Fortunes are going to be made from international expansion in the coming years," says Shawn, "but many Americans don't think about it. The truth is, anyone can grow an international business today, even from home. The next five to ten years are going to be a very exciting time, because commerce and communication are going to integrate globally."

MASTER NETWORKERSubscriber Only
Truly Home-Based
Matt and Johnna Parr form a team of stellar network marketing leaders as well as stay-at-home parents of two teenage daughters. Matt learned his first leadership lessons in the military, where his mantra was, "Free the Oppressed." He took this mantra from a dream and a hope and made it a reality. Johnna teaches her team the most important lesson she learned in the business: "When your belief in yourself and your dream is greater than your belief in other people's opinions, you'll have mastered your life."


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Global Prosperity Through a Philanthropic Economy ®

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