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The Seven Great Laws of Selling
Become A Master At Making Your Customers Happy.
By Dawn Siebold
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Sales master Siebold presents a timeless primer of these seven great laws: assess their needs; prepare; listen; ask for the order; follow up; over-deliver; ask for referrals. "Every time I've ever blown a sale," says Siebold, "I find that I've broken one or more of these seven laws."
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