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  CONTENTS >> THE PEOPLE BUSINESS   Jul/Aug 2004
 
EXECUTIVE SUMMARY

Difficult People

How To Handle Four Types Of Difficult People.

By Chris Widener



Part of leadership is knowing how to deal with those people who don't make your job easier! Widener gives examples of how to deal constructively--and effectively--with four common types of difficult people: The Lazy Whiner, The "This Is So Bad" Whiner, The Caller and the Talker.
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