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Are You a Sensational Listener?
Ten Steps To Listening Mastery.
By Dawn Siebold
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The sad truth, says sales master Dawn Siebold, is that most salespeople are good talkers and lousy listeners. And here's another truth: most people prefer to buy from people they know, like and trust--which means people who listen! Siebold offers ten steps for moving from an amateur listener to a professional listener.
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