With more than 40 years of experience as an educator, therapist, business executive, and entrepreneur, Carol McCall has had an impact on the lives of several million people--including many in the network marketing profession. Carol's unique and extraordinary approach to the power of listening has revolutionized our conception and practice of the art of communication. In this interview, Carol speaks about such fundamental distinctions as "silence," "brevity" (her favorite word) and "listening to the music behind the words," and their power in achieving a deeper level of connection with people. She also offers a poignant view of how we start out in life as listeners and come to our own sense of value through not being heard--and what the world would look like if we made a concerted effort to stop the chatter and start truly listening.