Kim came to me about a year ago a broken woman. She had been a successful direct seller, a leader of some repute, and a top earner in her company. A few years back, she had a falling out with one of her top people; someone with a substantial team in her own rite.

That falling out led to a mutiny of sorts, and Kim watched as a sizable part of her business dissolved before her eyes. The financial hit was considerable, but the psychological hit was infinitely more profound.

When I met Kim, she was a woman without hope. She'd lost her confidence and replaced it with a sense of dread. She had become convinced that her team didn't respect her, that she was an outcast, and that the best thing she could do for all concerned was to disappear from their lives...