“Expecting someone to be helpful doesn’t change them, it changes you. And that is what changes them.”

Influencers – whether leading a huge team or eliciting cooperation from one person – influence. What does that mean? They can, without force or manipulation, cause people to take a certain action. A huge part of becoming an influencer is mastering people skills. And, part of mastering people skills…is mastering oneself.

You’re about to share the business with a prospect who can be a real bear...