One of the most frequently asked questions we get is "how do you get people to call you back?" It is arguably one of the most frustrating issues of our business. At Virtual Office Systems we have been answering this question for over 10 years and I must say, our answer has evolved over that time. This article will give you a clear and effective answer to a very important question.

Before we delve in to how to get people to call us back, we must first understand why many of them don't. Case in point, I received a voicemail message not long ago from a woman who mentioned something about her son playing on my travel baseball team.

There were a few inherent problems with her message. First of all...